Privacy Policy

Last updated: January 15, 2024

Contents

1. Introduction

SnapAPI ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our screenshot API service and website.

By using SnapAPI, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access the service.

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly to us, including:

  • Account Information: Email address, name, password (encrypted), and profile information
  • Payment Information: Billing address and payment details (processed securely by our payment provider)
  • Communications: Information you provide when contacting support or giving feedback

2.2 Information Collected Automatically

When you use our service, we automatically collect:

  • Usage Data: API requests, timestamps, response times, and error logs
  • Device Information: Browser type, operating system, IP address
  • Analytics Data: Pages visited, features used, and interaction patterns

2.3 Screenshot Data

We process URLs and screenshot options you submit to our API. We do not permanently store the screenshots we generate unless you explicitly enable caching. Cached screenshots are automatically deleted after 24 hours.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments and questions
  • Monitor and analyze usage trends and preferences
  • Detect, investigate, and prevent fraudulent or unauthorized activity
  • Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With vendors who assist us in operating our service (payment processing, hosting, analytics)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you have given us permission to share

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit (TLS 1.3) and at rest
  • Regular security assessments and penetration testing
  • Access controls and authentication requirements
  • Secure data centers with physical security measures

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Specifically:

  • Account Data: Retained until you delete your account
  • Usage Logs: Retained for 90 days for debugging and analytics
  • Payment Records: Retained for 7 years for legal compliance
  • Cached Screenshots: Automatically deleted after 24 hours

Upon account deletion, we will delete or anonymize your data within 30 days, except where retention is required by law.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data
  • Portability: Request transfer of your data
  • Objection: Object to certain processing activities
  • Restriction: Request limitation of processing

To exercise these rights, contact us at privacy@snapapi.pics.

8. Cookies

We use cookies and similar tracking technologies to collect and track information about our service. For detailed information about our cookie practices, please see our Cookie Policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: